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Support & Frequently Asked Questions
 

Q: What is life time free update?

UNLESS otherwise stated, all published products come with LIFE TIME FREE UPDATES. When you find a newer version of the purchased product all you need to do is to email us and we will send you the updated content (usually in the form of an errata or appendix) free of charge through email.

Q: I am interested in your exam material and would like to purchase it online. However, I am not familiar with your website and your organization. How do you assure me the security if I order the material online?

A: You may refer to the link below:

McAfee SiteAdvisor has Given Us their Seal of Approval for Ethics and Operation.

Also note that we now process all orders through CreateSpace, an AMAZON company.

Q: When could I receive the material after I pay for it online?

A: It depends on the shipping mode you choose.

Q: What is the difference between the ExamESSENTIALS guides and the ExamFOCUS guides?

A: The former are for business management oriented exams, while the latter are for highly technical subjects that cover a lot of tech details.

Q: What is the difference between your study guide and those online courses offered by the exam vendors?

A: We cover the essential material necessary to do well on the exams, plus comprehensive reviews covering all the essential knowledge domains individually, all at very affordable prices. Those online courses offered by the exam vendors are also highly comprehensive, often giving you 500% coverage on topics inside and outside of the exams, at prices in the range of hundreds or thousands of dollars US. 

Q: Are your study guides the same as those offered by Gleim or Becker?

A: Our study guides are unique. Our ExamESSENTIALS Guides are highly concentrated: topics covered are summarized into concise and well written information that is easy to read and understand. In fact, on each ExamESSENTIALS Guide all materials are compressed into critical information presented within as few pages as possible. 

We can comfortably substantiate our claim of exam success because we have gone through the exam processes ourselves and have passed the exams using the same material. Let's face it. A phone book with 1000 pages does not guarantee exam success. However, if you prefer the phone book type of study guide, our products may not be the right choices for you.  

We assume that you already have the very-basic knowledge on the subject. If you are an absolute beginner who needs coverage on the elementary areas of the knowledge domain, please use our study products TOGETHER with other introductory text books to build your exam readiness. Lists of additional recommended readings are available in most of our study guides.

Please also refer to this link: Ethics.

Q: Are your practice questions "braindumps"?

No. Braindumps is illegal and unethical. Using braindumps is cheating. With the study material we provide you will be able to learn the stuff and clear the exam without cheating. Why is braindump bad?

Q: I'm skeptical that I'll pass the exam by simply being familiar with the best practices presented in your guide. Based on your experience, should I be worried?

A: These exams test your ability to select the best option out of the many possible but inferior solutions. Text book theories alone are not sufficient. The best practices presented in our guides are those currently practiced by real world business professionals in the corresponding fields. They will assist  you in picking the right choice.

Q: I am an absolute beginner. Should I use only your study guides to prepare for the exam?

A: These exams are for people WITH relevant real world experience. For example, if you are preparing for the CPIM exam, experience in the field of production management will help. Experience in logistics will not, because CPIM is not about logistics. If you are preparing for the CBCP exam, you need experience in business continuity planning, NOT information technology.

As said before, we assume that you already have basic knowledge on the subject. If you are an absolute beginner who needs coverage on the elementary areas of the knowledge domain, please use our study products TOGETHER with other introductory text books to build your exam readiness. Lists of additional recommended readings are available in most of our study guides.

Q: I have several years of experience in the field. Should I use only your study guides to prepare for the exam?

A: You may use our study products to identify your strength & weakness and then prepare for the exams accordingly.

Q: I have already signed up with someone else and have access to their learning system. So, is it not sufficient to crack the exam?

A: We prefer NOT to comment on the products offered by our competitors. Put it this way: no university on earth guarantees a degree after you pay tuition. You don't BUY a certification. You study and pass the exam ethically.

Q: Are practice questions included in the study guides?

A: Some packages include review questions while some do not. Please refer to the respective product description page for further information.

Q: Do you offer any discount on the study material as your price is a bit high for me?

A: Sorry we cannot due to the restrictions of the payment processing system.

Q: Do you regularly update your study material?

A: Yes we do. In fact, we have a Life Time FREE Updates policy. After your initial purchase, you can always request for the latest revisions from us, free of charge! We regularly update the contents of our products.

Q: Is it better for me to purchase the material during the first week of XXX as I have my exam on XXX 15th? The questions might get updated later if I purchase it now. For how long can you keep me updated with the new questions if I purchase the study material today?

A: We give lifetime free updates so there is nothing to worry about.

Q: Is ordering online secure?

A: Yes. In fact, your credit card information is submitted directly to our payment processor. We do not have access to your financial information at all.

Q: How much does delivery cost?

A: It depends on the shipping mode you choose.

Q: Can I share my copy with my colleagues and friends?

A: Feel free to. 

Q: I want to purchase a site license. Who should I contact?

A: Please refer to this page.

Q: How do you combat fraud and abuse?

ExamREVIEW Anti-Fraud/Anti-Abuse Policy

A: As an effort to combat fraud and abuse, all relevant IP addresses and server-side email delivery information are recorded at the time an order is placed and processed.

We have been in business on the internet for years and we know how to distinguish between honest request and intentional free rider abuse. We will immediately publish information of any intentional abuse or fraudulent transaction on our Fraud Alert page. The same information will be shared with other payment networks and the appropriate agencies for investigation of possible violation of the relevant EC/PCC (Ethical Code/Professional Code of Conduct) as well as decertification of the abuser. 

 

Security alert

The following addresses do NOT belong to us:

examreview@hotmail.com
examreview@gmail.com

We do not own nor operate these addresses.

 

We also do NOT operate this potentially harmful download facility:

http://www.popdownload.net/business-education/education/examreview.html

 

 


  Q: How to reduce exam anxiety?

A: The following tips should help:

  • Develop motivation. You need a strong desire to study and succeed.
  • Practice test taking skills. Use study guides and practice questions to sharpen your test taking skills.
  • Be confident in your ability to pass. Self-doubt is the number one cause of exam anxiety.
  • Minimize distraction and stay focused. Pay close attention to details.
  • Make connections between newly learned material and on-the-job information stored in your memory. Use mental imagery to link the new material to your real-life work scenarios.

Q: Any useful testing taking tips?

A: Keep in mind:

  • Most questions are written to test only one testing concept or knowledge area per question. After all this is what Knowledge statements are developed for.
  • Most questions are kept as short as possible. They are not going to teach the candidate a concept or theory by providing too much information.
  • Most questions would not use a key word or phrase in the correct answer that appears in the question, as experienced test takers will know where to look for clues like this.
  • Words such as “frequently”, “often”, “common”, or “rarely” are for introducing subjectivity into the questions. Most (but not all) exams don't prefer subjectivity.

Q: What is the best way to prepare for an exam?

A: One of the best ways to prepare for any exam is to apply what you've learned in your real-life work environment. Your workplace is your "test bed". See how things work in real life and challenge yourself constantly. If you can excel at work, there is no reason why you could not succeed in the exam.

Q: How to avoid getting tripped up by tricky questions?

A: Many certification programs have the tendency of discriminating against minorities by requiring considerable mastery of advanced English, which bias their exams in favor of those with strong background in native English speaking environments. Some of them are especially notorious for questions written to trip people up.

Make sure you fully understand the intent and purpose of each question. Don't rush. Read each question slowly and carefully. Identify the KEYWORDS (there are often clues implanted in the first or last sentences) and you should be able to tell what the question is for.

Q: How to handle tough questions?

A: This tip would definitely help -> never forget what you should already know. Even though a certification exam tests your knowledge of what is covered in the corresponding BOK, it also assumes that you have a complete understanding of the basic business logic of the industry in question. When handling tough questions, try to use your common business sense - at the end of the day, a solution has to make sense in order to be viable.

Q: How to complete the entire exam on time?

A: Use the scrap paper you are given to mark questions you are uncertain about or want to skip. Once you reach the end of the exam, review the marked questions. Take full advantage of the process of elimination. It may not be easy to pick the right choice on the spot, but it should not be that hard to eliminate the dummy choices. And remember, you usually do not get penalty for picking the wrong choice. You do lose a chance by NOT picking any choices.

 

Freebies

Here are some display pictures designed for instant messaging software like MSN, Yahoo and the like. They can also be used as avatars in forums/other programs.

 

Right click on the pictures, then click 'Save Picture As' or 'Save Image As', then import into the program of your choice.

Good luck!

 

ExamREVIEW is an independent content developer not associated/affiliated with the certification vendor mentioned on this web page and throughout this web site. The certification exam described is the trademark of the corresponding certification vendor.

We at ExamREVIEW develop study material entirely on our own. Our material is fully copyrighted. Braindump is strictly prohibited. We provide essential knowledge contents, NOT any generalized "study system" kind of "pick-the-right-answer-every time" techniques or "visit this link" referrals.

 

You may choose products based on their purposes and/or nature:
Ready-to-go: the product will get you sufficiently prepared for the exam assuming you have reasonable background in the corresponding field. Filling-the-gaps: the product is written to secure exam clearance through filling up exam-specific gaps found in the mainstream study material. Essential Reference: the product provides coverage on selected essential topic(s) given BOK of a massive scale. Focused revision: highly focused study notes covering key exam topics.

Our printed books are distributed primarily through CREATESPACE AMAZON. Page size is 8" x 10", grayscale printing, with font sizing ranging from 10 to 14 (Garamond).  

Our electronic study products are in PDF format. Full color printing, with font sizing ranging from 10 to 14 (Garamond).  
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