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CCCM Integrated Study Guide & 140 Review Questions 2010 Edition 
 

Covering the Commercial Knowledge module.


According to the NCMA, A Certified Commercial Contracts Manager (CCCM) certification demonstrates that one is knowledgeable about the practice of contracts management in the commercial environment.

In order to earn the CCCM, a candidate must fulfill the eligibility requirement and must pass the Commercial Knowledge module. The CCCM exam is all MC based. It has quite many questions that ask for your "best decisions" (i.e. how you will tackle a situation in a live environment). They are not tricky questions, but just that they are not as straight forward as the standard text book type questions.

Our CCCM Study Guide goes the expert-advice way. Instead of just giving you the hard facts, we also give you information that covers the best practices. With these information, you will always be able to make the most appropriate expert judgment in the exams.

Instead of following a rigid topic flow, we give you the freedom to review topics in any order you like. Taking into account the fact that knowledge on the general business environment would help a lot in your exam study effort (even though the GB module is no longer required), GB related materials are retained in this study guide. For the best possible exam performance, you may want to use our study guide together with other study resources. Do your readings, and give yourself enough time to digest what you have read. Link the theories and concepts to your real world contract management experience, then you will do fine for sure :) 

 

Note that our section on Commercial contract has a strong focus on the law and legal aspects of business contract. Relevant contract law topics at a glance:

 

MANAGING BUSINESS CONTRACT

DEFINING CONTRACT MANAGER & CONTRACT ADMINISTRATOR
CONTRACT ADMINISTRATION OVERVIEW
CONTRACT CLOSURE
CONTRACT COMPENSATIONS & FINANCING
QUOTATIONS AND TENDERS
RFP
LOI
DRAFTING YOUR CONTRACT
SETTING THE ORDER OF PRECEDENCE
CONTRACT EXHIBITS
TIME CLAUSE
REWARDS
INCORRECT PAYMENTS
LEGAL AUTHORITY
INSPECTION AND ACCEPTANCE
CHANGE ORDER PROCEDURES
EXPLICITLY SPELLED OUT REMEDIES
TERMINATION FOR DEFAULT/CAUSE
OTHER CLAUSES
ETHICS
CONTRACT NEGOTIATION
STYLES OF NEGOTIATION
PRE-NEGOTIATION PREPARATION
PRE-NEGOTIATION EXCHANGES

BUSINESS CONTRACT LEGAL ELEMENTS

SOURCE OF LAW
THE STATUTE OF FRAUD
CONTRACT TYPES
OFFER, ACCEPTANCE, AND INVITATION TO TREAT
CONSIDERATION

DISCHARGING OR INVALIDATING A CONTRACT
BREACH OF CONTRACT
POSSIBLE DEFENSES
DAMAGE RECOVERY
MEASURING DAMAGES
THE EXPECTATION MEASURE
RELIANCE INTEREST
RESTITUTION
LIMITATIONS
SATISFACTION CLAUSE
AGENCY RELATIONSHIP

Special Update:

Contract law points to note
Privity of contract
Postal rule
Contractual mistakes
Contract Interpretation
Request for Expressions of Interest (RFEI)
Request for Supplier Qualifications (RFSQ)
Vendors of record (VOR)
Repetitive Procurement
A Typical bid evaluation process
Bid Evaluation Team
Discrimination
Code of ethics in the supply chain
Green procurement through Environmental Sourcing
Buy America Act
Treaties and Agreements 


 

Acquisition Planning Contents:

MANAGING PROCUREMENT
PRINCIPLES AND STANDARDS OF PURCHASING PRACTICE
ANTI-TRUST
ORDERING PROCEDURE
PARTNERING
NEW TREND IN PURCHASING
NEW TREND IN SUPPLIER RELATIONSHIP MANAGEMENT
JIT AND PURCHASING
WASTES IN THE PURCHASING PROCESS
BENEFITS OF JIT PURCHASING
ACQUISITION PLANNING

Special Update includes:

Acquisition Planning
Procurem
ent Planning
Contract Management Plan
The Role of a Contract Manager
Alternative Dispute Resolution
 

 

140 Review Questions on Contract Principles, Acquisition Planning, Contract Administration, and Procurement.

 

 

General Business Knowledge contents (note that GB topics are not tested in the exam - they are provided in the study guide for your reference only):

 

BUSINESS ECONOMICS & GLOBAL BUSINESS
ECONOMICS DEFINED
MICRO VS MACROECONOMICS
OPPORTUNITY COST
SPECIALIZATION, COMPARATIVE ADVANTAGE AND ABSOLUTE ADVANTAGE
PRODUCTION POSSIBILITY FRONTIER
MARKET DEFINED
DEMAND VS QUANTITY DEMANDED
SUPPLY VS QUANTITY SUPPLIED
EQUILIBRIUM VS DISEQUILIBRIUM
MOVEMENT ALONG THE CURVES VS SHIFTING OF THE CURVES VS ELASTICITY
DIFFERENT TYPES OF MARKET STRUCTURE
MONOPOLY
PERFECT COMPETITION
OLIGOPOLY AND MONOPOLISTIC COMPETITION
MARKET POWER VS PRICE TAKING
ECONOMIES OF SCALE
LAW OF DIMINISHING MARGINAL UTILITY
MONETARY POLICY VS FISCAL POLICY
ECONOMIC GROWTH, INFLATION AND CPI
BALANCE OF PAYMENTS AND BALANCE OF TRADE
MONEY SUPPLIES, EXCHANGE RATE AND CURRENCY VALUATION
M1, M2 AND M3
FOREIGN EXCHANGE
ECONOMIC INDICATORS
ACCOUNTING PRINCIPLES AND STANDARDS
IAS
GAAP, FASB AND SFAS
REPORTING CONTINGENCIES
REPORTING EARNINGS
OFF-BALANCE-SHEET ENTITIES
PURCHASE ACCOUNTING VS POOLING OF INTEREST
OPERATING CASH FLOW VS NET INCOME VS EBITDA
CASH FLOW STATEMENT
CASH FLOW ACTIVITIES
CASH FLOW FROM OPERATING ACTIVITIES
DEPRECIATION
ACRS VS MACRS
FAIR VALUE VS HISTORICAL COST
INVENTORY VALUATION
CAPITALIZATION OF INTEREST COSTS
CAPITALIZATION OF LEASES
FOOTNOTES
S-CORP STATUS
MANAGING AN ORGANIZATION
OB MODELS AND THEORIES
ORGANIZATIONAL DEVELOPMENT
CHANGE MANAGEMENT
CHANGE STRATEGIES
US BUSINESS ENVIRONMENT AND REGULATORY REQUIREMENTS
ACTS AND REGULATIONS
UCC
NCMA CODE OF ETHICS
MANAGING THE BUDGET
BUDGET DEVELOPMENT STRATEGY
COVERAGE
BUDGET VARIANCES
STANDARD COSTING
SLACK
COST MANAGEMENT
STANDARD COSTING
DIRECT COSTS VS INDIRECT COSTS
ACTIVITY-BASED COSTING
LCC
THROUGHPUT ACCOUNTING
PERFORMANCE MEASUREMENT AND ROI
PERFORMANCE MEASUREMENT AND BENCHMARKING
COMMUNICATION & INFORMATION MANAGEMENT
THE ROLE AND APPROACHES OF INFORMATION MANAGEMENT
INTEGRATING INFORMATION AND BUSINESS STRATEGIES
COMMUNICATION MANAGEMENT
VERTICAL COMMUNICATION
HORIZONTAL COMMUNICATION
DIAGONAL COMMUNICATION
CIRCULAR COMMUNICATION
COMMUNICATION BARRIERS
FORMAL NETWORK VS GRAPEVINE
FORMAL COMMUNICATION VS INFORMAL COMMUNICATION
VERBAL VS NONVERBAL COMMUNICATION
NONVERBAL CLUES 
MANAGING RISK
RISK MANAGEMENT
ASSESSING THREATS
BCP, DRP AND COOP
MANAGING INFORMATION TECHNOLOGY
OPERATING SYSTEMS
APPLICATION SOFTWARE
HARDWARE AND DEVICES
ERGONOMICS
VIRTUAL OFFICE
FAX
NETWORK RELATED TECHNOLOGIES
MANAGING THE SUPPLY CHAIN
SUPPLY CHAIN
SCM
SWOT ANALYSIS
ENVIRONMENTAL SCANNING
MBO, MBE AND VA
SCOR
SUPPLY CHAIN DESIGN
SUPPLY CHAIN REENGINEERING
SUPPLY CHAIN COLLABORATION
SUPPLY CHAIN QUALITY
PRODUCT CATEGORIES IN A PRODUCTION ENVIRONMENT
HIGH VOLUME/LOW MARGIN
LOW VOLUME/HIGH MARGIN
DESIGNER PRODUCTS
NPD
SUPPLY CHAIN METRICS
SUPPLY CHAIN CHALLENGES
THE “TECHNICAL TERMS”

 
BOM
SKU
EOQ
REORDER POINT
MAKE VS BUY
LEASE VS BUY
LEASING ARRANGEMENTS
INTERNATIONAL SOURCING
JUST-IN-TIME (JIT)
WASTE ELIMINATION AND QUALITY IMPROVEMENT
MANAGING THE CUSTOMERS
MARKETING MIX
SERVICE CHAIN MANAGEMENT
THE SALES PROCESS
SALES FORCE AUTOMATION
MANAGING SALES & OPERATIONS
S&OP STAGES AND COMPONENTS
EFFECTIVE S&OP
MANAGING RESOURCES STRATEGICALLY
MANAGING QUALITY
AN OVERVIEW OF THE TERM “QUALITY”
QUALITY ASSURANCE, CONTROL AND MANAGEMENT
TQM
GOOD PRACTICE SYSTEMS
CHECK SHEETS
QFD
FISHBONE DIAGRAM
KAIZEN
TOYOTA PRODUCTION SYSTEM
DEPARTMENTAL PURPOSE ANALYSIS
POKA-YOKE
QUALITY CIRCLE
PDCA
ADRI
SIX SIGMA
CONTINUOUS IMPROVEMENT PROJECTS
STATISTICAL PROCESS CONTROL
CONTROL CHARTS
CONTROL CHART, RUN CHART, PARETO CHART, SCATTER DIAGRAM, AND CAUSE & EFFECT DIAGRAM
ZERO DEFECTS
FAILURE TESTING
SCORECARDING
AUDIT METRICS
QUALITY STANDARDS
PQT AND QIT
KAIZEN TEAM
BUSINESS PROCESS REENGINEERING
MANAGING PEOPLE (LEADERSHIP)
LEADERSHIP STYLES
GOVERNANCE
AGENCY THEORY
BUSINESS ETHICS
SOCIAL RESPONSIBILITY
SR TERMS
SR AS AN OBLIGATION
SR AS A LIABILITY
SR AS A STRATEGIC MOVE
SR ON A GLOBAL SCALE
SR APPROACHES
MANAGING KNOWLEDGE
DISTINGUISHING BETWEEN DIFFERENT KINDS OF KNOWLEDGE
KM, TEAMWORK AND TECHNOLOGIES
PROMOTING KM
DEMAND PLANNING & MANAGEMENT
NATURE OF DEMANDS
DEMAND MANAGEMENT VS DEMAND PLANNING
HOW DO YOU ACTUALLY MANAGE THE DEMAND?
DEMAND FORECASTING
STATISTICAL TOOLS FOR FORECASTING
MOVING AVERAGE
ABC CLASSIFICATION
MORE ON QUANTITATIVE TECHNIQUES
THE CENTER
THE DISTRIBUTION
NORMAL DISTRIBUTION
CORRELATION ANALYSIS AND CONTINGENCY ANALYSIS
STATISTICAL INFERENCE
OTHER ANALYSIS METHODS
BULLWHIP EFFECT
MEASURING BUSINESS PERFORMANCE
FINANCIAL MEASURES
METRICS FOR OPERATION AND INVENTORY MANAGEMENT
OTHER METRICS
BENCHMARKING
MANAGING LOGISTICS
TRANSPORTATION
BASIC MODES OF TRANSPORTATION
DRP
PACKAGING
REVERSE LOGISTICS
YARD & DOCK MANAGEMENT
MANAGING THE WORKPLACE AND THE WORKFORCE
STAFFING
STRATEGIC WORKFORCE PLANNING
INTERNAL CONTROLS
BASIC CONTROL PRINCIPLES
CASH HANDLING
DISBURSEMENTS, PAYMENT AND ACQUISITION
DIVERSITY MANAGEMENT
ISSUE MANAGEMENT
PREMISES MANAGEMENT
PERFORMANCE EVALUATION
LAST MINUTE TIP
 

 


 

Contents have been updated on 11 Sept, 2009.

 

CCCM Exam Tips


The actual exam questions were written to be tricky. However, if you are careful enough, the process of isolation would work pretty well in eliminating the wrong choices.


Take a look at the commercial knowledge question below:

An offer, in order to give rise to a valid contract, must

be timely accepted by the intended offeree
be stated orally
be specifically permitted by statute or regulation
be limited as to form of acceptance

As you can see:

be stated orally <-- this is obviously wrong
be specifically permitted by statute or regulation <-- "be specifically permitted" does not mean "be legal". A statute cannot "specifically" permit an offer.
be limited as to form of acceptance <-- the offerer may choose to limit the form of acceptance, but the question does not say so.

Here comes another one:

In contract disputes, a claimant is:

a person who has a demand made against them
a person who asserts a right or demand
a person who countersues
a third party who makes a demand against the seller


It is quite obvious that the third and the fourth choices are surely wrong. The first choice says "who has a demand made against them". The "them" here refers to the disputes. A claimant does not have a demand against the disputes. He does have one against the other party to the contract.

 

If you understand the logic behind the CCCM questions & choices, you will easily get the wrong answers removed!
 

SAMPLE TEXT on drafting commercial contract


Drafting your contract

The court generally holds the party putting the contract in written form responsible for devising a clear and understandable contract. If the contract is found not sufficiently clear, it is (usually) construed against the party who wrote the contract. Therefore, you must be very careful when drafting your contract.


Setting the order of precedence

When there are multiple different documents involved, you want to have something like this established:

“The provisions of this contract shall govern the relationship of XXX and YYY. In the event of conflicts or inconsistencies between this contract and its exhibits or attachments, such conflicts or inconsistencies shall be resolved by reference to the documents in the following order of priority: first, ; second, ; and third, ;....”


Contract exhibits

If your contract results from an RFP sent to your vendors and there are written clarifications by the vendors, be sure to review these documents to determine if it is appropriate to include them as exhibits to the contract. You want to ensure they will fit into the provision of your contract. You want your version to have precedence in any case.


Time clause

The "time is of the essence" clause should be employed where time is particularly important, that failure to meet specified deadlines is significant enough for terminating the contract for default.


Rewards

The Fixed Price option specifies a firm, fixed price (usually as a lump sum) which is due to the vendor upon successful completion of contracted work. How much it costs the vendor to perform would not be a relevant matter to consider.

The Time and Materials/hourly labor option is a cost-type contract that requires you to pay at specified rates for labor and/or materials and makes it clear that the vendor must complete performance within the ceiling amount specified. For additional protection, you may say something like this:

"Prices shall remain firm through [date]. The Vendor may seek a price increase, not to exceed __% of the then current price, in any succeeding period, by submitting detailed written justification to ..."

For larger contracts, it may be advisable to set up milestones/deliverables, in such a way that the vendor must reach a pre-defined delivery stage in order to receive payment. The milestones must be clearly measurable though.

In any case you want to make it clear that payments pursuant to the contract shall be made as earned unless advanced payment is allowed. Advance payments should only be allowed in limited circumstances.


Incorrect payments

People do make mistakes. You want to protect against careless payment mistakes by saying something like this:

"Incorrect payments to the vendor due to omission, error, fraud, or defalcation shall be recovered from the vendor by deduction from subsequent payments under this contract or other contracts with the vendor."


Legal Authority

To ensure you are dealing with the legally right people, you should have a Legal Authority clause at the end of the contract, saying:

“The Vendor warrants that it possesses the legal authority to enter into this contract and that it has taken all actions required by its procedures, by-laws, and/or applicable law to exercise that authority, and to lawfully authorize its undersigned signatory to execute this contract and to bind the Vendor to its terms. The person(s) executing this contract on behalf of the Vendor warrant(s) that such person(s) have full authorization to execute this contract.’

If the signatory doesn't have the authority, the above provisions would allow you to hold the person signing the contract personally liable for breach of his or her assurances to the contrary.
 

 

**********************

 

SAMPLE TEXT on Contract compensation and financing

Talking about the forms of agreement in regards to compensation, a lump sum compensation is a remuneration which establishes a specific total amount payable for the performance of the contractual work. Lump sum compensation would be appropriate if you can establish with high precision the Scope, Character, Complexity and Duration of the work and that just compensation for the contractual work can be evaluated in advance with reasonable accuracy.

Cost plus net fee compensation is a form of reimbursement very popular for consultant contracts. It is basically a combination of a consultant’s actual allowable costs and the net fee as set forth in the agreement. You would want to go for this when the extent of the work cannot be well defined. Payment would be based on the actual allowable costs incurred and the completion percentage times the applicable net fee.

Rate of pay compensation is a type of remuneration which establishes a specific rate of pay in the agreement applicable for each classification of employee. You would want to use this if the indirect costs and profit would be tied directly to extent of services utilized. For this to work the contractual rates for each classification must be carefully defined.

A unit of work compensation is a form of remuneration which establishes a specific unit amount payable for each unit of services performed. It is doable when the unit cost can be determined in advance with reasonable accuracy but the number of units is indefinite. You may especially find it useful for items of additional work.

NOTE: Generally, lump sum type agreements are way more easily administered but are relatively inflexible when dealing with changes in the work. Actual cost agreements would be capable of providing more flexibility but would require relatively more administrative effort.

 

 

 

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